Last updated: August 5, 2026
At hex321 LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our websites, software services, and mobile applications (including Themeparky).
We collect information required to deliver our core services: user preferences, saved favorites, push notification tokens (for ride wait-time alerts), and app usage patterns. We do not sell, rent, or trade your personal information to third parties for commercial advertising.
When location services are enabled, we process precise location data to detect theme park visits, calculate queue proximity, and provide relevant wait-time notifications. You can disable location tracking or push notifications at any time through your device settings.
We use PostHog for product analytics, feature diagnostics, and session replays across our mobile apps and websites. Session replays capture user interactions (screen views, taps, and clicks) to help us identify and resolve usability issues and bugs. No passwords, payment details, or sensitive form inputs are ever captured or stored.
We implement industry-standard encryption, access controls, and technical safeguards to protect data in transit and at rest. Personal information is retained only as long as necessary to provide service functionality or comply with legal requirements.
Depending on your jurisdiction (including California, US states, and the EEA/UK), you have the right to access, correct, port, or request deletion of your personal data. To exercise your privacy rights or request account/data removal, contact us at [email protected].
Themeparky and hex321 LLC are independent software projects and are not affiliated with, endorsed by, or sponsored by Walt Disney Parks & Resorts, Universal Destinations & Experiences, Six Flags Entertainment, Cedar Fair, or any other theme park operator. All park names, ride names, and related trademarks belong to their respective owners.
Have questions about this privacy policy or wish to exercise your data rights? Contact our team at [email protected]